Capital Crest Construction Ltd
Last Updated: 01.2026

1. Introduction

Capital Crest Construction Ltd is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website or engaging our services, you agree to the terms of this Privacy Policy.

2. Who We Are

Capital Crest Construction Ltd
Registered in Scotland
Company Number:
Registered Office: EH49 6HU, 16 Preston Terrace, Linlithgow
Email: info@capitalcrestconstruction.co.uk
Telephone: 07803386389

For the purposes of data protection law, Capital Crest Construction Ltd is the data controller of your personal data.

3. Information We Collect

We may collect and process the following information:

3.1 Information You Provide to Us

• Full name

• Address (home or business)

• Email address

• Telephone number

• Project details and specifications

• Any other information you voluntarily provide

3.2 Information We Collect Automatically

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Operating system

• Website usage data (pages viewed, time spent on pages, navigation paths)

3.3 Payment Information

We do not store credit or debit card details. Payments are processed securely by third-party payment providers.

4. How We Use Your Information

We use your information for the following purposes:

4.1 To Respond to Enquiries

• Responding to contact form submissions

• Providing quotations and estimates

• Discussing your project requirements

4.2 To Provide Our Services

• Managing contracts and agreements

• Scheduling works and site visits

• Coordinating contractors and suppliers

• Issuing invoices and confirming payments

• Communicating important updates relating to your project

4.3 Marketing Communications

Where permitted by law, we may send you:

• Service updates

• Company news

• Project updates

• Requests for feedback

You will only receive marketing communications if you have opted in or where legally permitted. You can opt out at any time.

We will never sell your personal data to third parties for marketing purposes.

5. Lawful Basis for Processing

We process personal data under the following lawful bases:

• Contractual necessity

• Legal obligation

• Legitimate business interests

• Consent (for marketing communications where required)

6. Sharing Your Information

We may share your information with trusted third parties where necessary, including:

• Sub-contractors (e.g. electricians, plumbers, architects)

• Professional advisers (accountants, solicitors)

• IT service providers

• Payment processors

We only share the information necessary for the specific purpose required and ensure third parties comply with UK data protection law.

7. Data Retention

We retain personal data only for as long as necessary to:

• Fulfil contractual obligations

• Comply with legal and tax requirements

• Resolve disputes

• Maintain business records

When personal data is no longer required, it will be securely deleted or destroyed.

8. Cookies

Our website uses cookies to improve user experience and analyse website performance.

Cookies may include:

• Session cookies (deleted when you close your browser)

• Persistent cookies (remain until deleted or expired)

We may use Google Analytics to analyse website traffic. This helps us improve our website and services.

You can control or disable cookies via your browser settings.

9. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data (in certain circumstances)

• Restrict or object to processing

• Withdraw consent at any time (where processing is based on consent)

• Request data portability

To exercise your rights, please contact us using the details below.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Website: https://www.ico.org.uk

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect legal or operational changes. The latest version will always be available on this page.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Capital Crest Construction Ltd
Email: info@capitalcrestconstruction.co.uk
Telephone: 07803386389
Address: EH49 6HU, 16 Preston Terrace, Linlithgow